All Systems Operational
Website Operational
Music, account management & payments Operational
Soundtrack API Operational
Players & apps Operational
90 days ago
100.0 % uptime
Today
iOS Operational
Android Operational
Windows Operational
SONOS Operational
Soundtrack Hardware Player Operational
Axis Operational
Kone Operational
Mira Operational
Soundtrack Remote Operational
90 days ago
100.0 % uptime
Today
Platform hosting Operational
Google Cloud Platform Google App Engine Operational
Google Cloud Platform Google Kubernetes Engine Operational
Google Cloud Platform Google Cloud Datastore Operational
Google Cloud Platform Google Cloud Networking Operational
Google Cloud Platform Google Cloud DNS Operational
Google Cloud Platform Google Compute Engine Operational
Google Cloud Platform Google Container Engine Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jan 20, 2022

No incidents reported today.

Jan 19, 2022
Resolved - This incident has been resolved.
Jan 19, 14:57 UTC
Monitoring - A new version of the app is available with a fix for the current issue.
To mitigate the problem: Download and install the new app from our website. Contact support if you still have any issues.

Link for download: https://www.soundtrackyourbrand.com/our-apps
Jan 19, 12:58 UTC
Identified - The issue has been identified and a fix is being implemented.
Jan 19, 11:41 UTC
Investigating - We are seeing that some Windows customers are not being able to start their player this morning. We are currently investigating this issue.

Possible work arounds: Uninstall the app, restart the computer and install the app again. Make sure you are not running the app with elevated mode (admin privileges) as that is not longer supported.
Jan 19, 11:24 UTC
Jan 18, 2022

No incidents reported.

Jan 17, 2022

No incidents reported.

Jan 16, 2022

No incidents reported.

Jan 15, 2022

No incidents reported.

Jan 14, 2022

No incidents reported.

Jan 13, 2022

No incidents reported.

Jan 12, 2022

No incidents reported.

Jan 11, 2022

No incidents reported.

Jan 10, 2022

No incidents reported.

Jan 9, 2022

No incidents reported.

Jan 8, 2022

No incidents reported.

Jan 7, 2022

No incidents reported.

Jan 6, 2022

No incidents reported.