We are currently experiencing a problem with our playback service

Incident Report for Soundtrack Your Brand

Resolved

This incident has been resolved.

Posted Oct 16, 2023 - 10:03 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 16, 2023 - 09:37 UTC

Identified

We are currently observing that some tracks aren't playable. We've identified the issue and are working on a resolution with our third-party music provider.

Posted Oct 16, 2023 - 09:04 UTC

Investigating

We are currently investigating this issue.

Posted Oct 16, 2023 - 08:59 UTC

This incident affected: Music Playback and Sonos.