Issues with login to Sonos Music Service

Incident Report for Soundtrack Your Brand

Resolved

The root cause for the Sonos login and pairing issues was that a database used to get user information was falling behind due to a previous massive spike of device traffic

Posted Nov 07, 2022 - 20:23 UTC

Investigating

We are currently investigating an issue with login to the Sonos Music Service

Posted Nov 07, 2022 - 19:30 UTC

This incident affected: Sonos.